Returns & Exchanges
We want you to love everything you bring into your kitchen, which is why we offer a 100-day trial period for all our cookware and dinnerware. If you're not completely satisfied, we'll provide a prepaid shipping label for a seamless return or exchange.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
- 2.Select Items
Choose the specific items you wish to return or exchange and provide a brief reason for the feedback.
- 3.Print and Pack
Download your prepaid shipping label and securely package your items, preferably in their original eco-friendly packaging.
- 4.Ship and Refund
Drop off your package at the designated carrier location; your refund or exchange will be processed within 5-7 business days of receipt.